ASE offers maintenance contracts closely formulated to meet each customer’s specific needs. It may be 1-2 visits a year to review all systems and provide recommendations or to oversee the calibration, to having a technician at site over long periods of time to work closely with the customers personnel to establish preventive maintenance, calibration, troubleshooting and operating procedures.

Regular review of the maintenance, calibration and operating procedures insures continued operation at a high level of system availability.  The establishing of close contacts between the customer’s personnel and ASE technicians through the maintenance contracts highly increases the efficiency in troubleshooting when it is needed.

As a standard in the computer industry software releases have a limited life, in terms of support. In addition, ASE, software is continually being improved.  ASE offers software support contracts to provide our customers with the means to maintain their software at a supportable level and at the most current revision. 

ASE also provides in-house on-call support via telephone, fax, modem and/or e-mail for guidance during troubleshooting and provides answers or recommendations based on questions or requests from our customers.

Contact

Ken Hirte
358 East Fillmore Ave.
St. Paul, MN 55107-1243
Telephone: (651) 220-1126
Fax:           (651) 220-1311
E-mail:        khirte@aerosysengr.com